Refund eligibility depends on the confirmed quotation, cancellation date and the refundability of hotels, transport, tickets, permits, visa services and other suppliers.
Bank charges, payment processing fees, issued tickets, completed visa work, permits and supplier penalties may be non-refundable.
Approved refunds are returned through an agreed method after recoverable supplier funds are received. Processing times vary by bank and payment channel.
No-shows and voluntarily unused services after a trip begins are normally non-refundable unless the relevant supplier approves otherwise.
Send refund requests with your booking reference to sales@azerbaijan-tours.com.
Last updated: August 2026.