Important booking, payment, amendment and cancellation conditions.
A booking is confirmed only after written confirmation and receipt of the required deposit or full payment.
The quotation or invoice will state the deposit, balance due date and accepted payment method. Failure to pay by the due date may release reserved services.
Requested changes are subject to availability and may involve supplier charges or a revised tour price.
Cancellation charges depend on notice received and non-refundable supplier commitments. The exact conditions shown in the confirmed quotation or invoice take priority.
If an essential service cannot be delivered, we may offer a reasonable alternative, revised date, credit or refund for the affected service, subject to supplier terms and force-majeure circumstances.
No refund is normally available for no-shows, late arrival or voluntarily unused confirmed services.